Frequently Asked Questions
Support & Information
Find answers to common questions about B2B registration, wholesale access, product supply, online ordering, and delivery terms with TOP AIR Ltd.
TOP AIR Ltd. works with professional HVAC partners, including installers, retailers, resellers, wholesale buyers, and project-based customers. B2B access is intended for companies operating in the air conditioning, heat pump, and HVAC sector.
You can apply by submitting the B2B registration form on our website. After we receive your company details, our team will review the request and contact you if additional information is required. Approved partners receive access to the B2B platform.
No. Wholesale prices and online ordering options are available only to approved B2B customers. This allows us to provide commercial conditions based on customer type, order volume, product availability, and agreed business terms.
TOP AIR Ltd. supplies air conditioning systems, heat pumps, and HVAC solutions from trusted international brands. Our portfolio is focused on professional wholesale supply for installers, retailers, resellers, and project partners.
Yes. Approved B2B customers can access the platform to view available products, commercial conditions, and order-related information. Depending on the order type and availability, some orders may still require individual confirmation from our team.
Delivery terms are confirmed individually for each wholesale order. Depending on the destination, stock location, order volume, and agreed commercial terms, transport may be arranged by the customer or coordinated with assistance from TOP AIR Ltd.
Yes. TOP AIR Ltd. supports local and cross-border wholesale orders across Europe. When required, we can assist with coordinated delivery, direct supplier-to-partner shipment, and discreet or blind shipping arrangements depending on the specific wholesale case.